Last updated: 08/15/2024

Who We Are

Our website address is: http://touchofcarepcp.com.

Introduction

At Touch of Care, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines the information we collect, how we use it, and your rights regarding your data.

Information We Collect

We collect various types of personal information, including:

•Contact details (name, email, phone number)

•Health-related information necessary for providing care

•Payment information (processed securely through Stripe)

•Comments data, including IP address and browser user agent for spam detection

•Media uploads, ensuring no embedded location data (EXIF GPS) is included

•Cookies for convenience and login purposes

•Embedded content from other websites that may track your interaction

How We Use Your Information

We use your personal data to:

•Provide and manage our care services

•Process payments securely

•Communicate with you about our services

•Ensure compliance with legal obligations

Sharing Your Information

We may share your information with trusted third parties, such as payment processors (e.g., Stripe) and healthcare partners, to facilitate our services. If you request a password reset, your IP address will be included in the reset email. Visitor comments may be checked through an automated spam detection service.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. For users who register on our site, we store the personal information provided in their user profile. Users can see, edit, or delete their personal information at any time, except for their username. Website administrators can also see and edit that information.

Your Rights

You have the right to access, modify, or delete your personal information at any time. If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Security

We take reasonable measures to protect your data from unauthorized access and misuse. All payment information is processed securely through Stripe.

SMS Consent Policy

By providing your mobile phone number to Touch of Care and opting in, you consent to receive SMS messages related to scheduling updates, appointment reminders, care coordination, and account-related notifications.
Message frequency varies based on your care schedule.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact our office at (970-249-6080).
Touch of Care does not send marketing or promotional messages via SMS.

Consent is collected during client intake or when a client voluntarily provides their mobile number and agrees to receive text notifications.

Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

For any privacy-related questions or concerns, please contact us at tyler@touchofcarepcp.com.